Privacy Policy

J Clarke Fitness (“we”, “us” and/or “our”)

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII). Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

INTRODUCTION

We fully respect your right to privacy and are committed to protecting it.

Any personal information which you submit via the website will be treated in accordance with the EU General Data Privacy Regulation and this privacy statement.

Information Collection

Depending on how the User uses the Website and our service, we may ask the User to share personally identifiable information ("Personal Information"). Personal information includes any information that identifies or can be used to identify, contact or locate the User. In order to provide the requested services efficiently we shall be capturing the following information:

  • Name
  • Age
  • Gender
  • Date of birth
  • Home address
  • Email address
  • Weight
  • Height
  • Activity levels
  • Profession
  • Goals
  • Progress pictures

WHEN DO WE COLLECT INFORMATION?

We collect information from you when you register on our site, place an order, subscribe to a newsletter or enter information on our site.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services
  • To follow up with them after correspondence (email or phone inquiries)

HOW DO WE PROTECT YOUR INFORMATION?

Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. Our reasonable security program is implemented and maintained in accordance with applicable laws. Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security

How Long Is This Data Stored For?

We will only retain your personal data for so long as we reasonably need to use it for the purposes set out above unless a longer retention period is required by law (for example for regulatory purposes).

DO WE USE 'COOKIES'?

We do not use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

INTERNET ADVERTISING

We may use third-party advertising service vendors such as Google, Facebook, Instagram and Twitter to serve advertisements about our products. These vendors may use cookies, web beacons or similar technologies to serve you advertisements tailored to interests you have shown by browsing on this site and other sites you have visited. In doing so, these vendors may collect data such as your browser type, operating system, web pages visited, time of visits, content viewed, ads viewed and other clickstream data.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. You can opt out of seeing online interest-based ads from other platforms using your mobile device settings.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

CHILDREN

Our Services are not intended for or directed to children. Children under 13 are not eligible to use our Services. Our policies are compliant with the Child Care Act 1991, the Children Act 2001 By using the Services, you represent that you are at least 13 years old and understand that you must be at least 13 years old to create an account and purchase and use the Services advertised through our platform. We do not knowingly collect or maintain Personal Information from children under the age of 13. If we learn that we have inadvertently gathered Personal Information from children younger than 13, we will take reasonable measures to delete or destroy such information from our records

WE COLLECT YOUR EMAIL ADDRESS TO:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, you can email us at jonathan@jclarkefitness.com or follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

NOTICE TO EU RESIDENTS AS PER GDPR REGULATIONS

Personal information: With respect to EU data subjects, the term "personal information" as used in this Privacy Policy is equivalent to "personal data" as defined in the European Union General Data Protection Regulation (GDPR).

Processing Purposes: To communicate with you to optimize our platform for compliance fraud prevention and to provide our Service.

Sensitive Data: Some of the information you provide us may constitute sensitive data as defined in the GDPR (also referred to as special categories of personal data), including identification of your race or ethnicity on government-issued identification documents.

Legal Bases for Processing: We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described below. If you have questions about the legal bases under which we process your personal information, contact us at jonathan@jclarkefitness.com

Legal Basis: These processing activities constitute our legitimate interests. We attempt to consider and balance any potential impacts on you (both positive and negative) and your rights before we process your personal information for our legitimate interests. We do not use your personal information for activities where our interests are overridden by any adverse impact on you (unless we have your consent or are otherwise required or permitted to by law).

Where our use of your personal information is based upon your consent, you have the right to withdraw it at any time in the manner indicated in the Service or by contacting us at jonathan@jclarkefitness.com.

Your Rights: Under the GDPR, you have certain rights regarding your personal information. You may ask us to take the following actions about the personal information that we hold:

  • Opt-out: Stop sending you direct marketing communications which you have previously consented to receive. We may continue to send you Service-related and other non-marketing communications.
  • Access: Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct
  • Update or correct inaccuracies in your personal information.
  • Delete
  • Delete your personal information.
  • Transfer
  • Restrict
  • Object
  • Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
  • Data Subject Access Rights Requests: We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or respond to your requests regarding your personal information, you may contact us at jonathan@jclarkefitness.com 
  • Use for New Purposes: We may use your personal information for reasons not described in this Privacy Policy, where we are permitted by law to do so and where the cause is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we may notify you and explain the applicable legal basis for that use. If we have relied upon your consent for a particular use of your personal information, we may seek your consent for any unrelated purpose and allow you to terminate your use of the Service at that time if you object.

Data Retention: We will only retain your Personal Data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting obligations or resolving disputes. The criteria we use to determine storage periods include the applicable contractual provisions that are in force, legal, statutory limitation periods, applicable regulatory requirements, and industry standards.

While retention requirements vary by jurisdiction, information about our typical retention periods for different aspects of your personal data is described below.

Records of communications with you (e.g. support tickets opened via e-mail or Twitter) may be kept indefinitely.


Contact information for marketing purposes is retained ongoing until you un-subscribe. Thereafter we will add your details to our suppression list indefinitely. E-mail information collected from Accessibility Users will never be used for marketing purposes.

Information collected via technical means such as cookies, webpage counters and other analytics tools is discarded as soon as practical. However, it may be kept for a limited period, typically in a de-identified and aggregated form unless we detect potential abuse of our Service, in which case we will retain that information to aid us in preventing future abuse. We cannot link this anonymized and aggregated information to you, your household, an IP address, or any personal information based on the information stored.

Changes to this Privacy Policy: Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will try to notify you, for example, via e-mail or via your account. The current version will always be posted to our Privacy Policy page.